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Payment Terms: Net 30 days with approved credit. Credit Card Policy: VISA or MASTERCARD accepted - All credit card orders must include: card number, name as it is printed on the credit card, and expiration date. International Orders: All international orders are handled by advance wire payment only. Please call (011)(817) 244--8300 for details. International shipping is available to most countries. If you have a United States export freight forwarder, please provide the name, address and phone number with your order. Normal shipping does not include inside delivery. The customer is responsible for unloading from the carrier's tailgate. If there are special delivery requirements, they should be made clear at the time of the order. Pricing: Prices are in U.S. dollars and are subject to change without notice. Please call 1-800-356-2848 for special quotes. Tax Policy: Residents of Texas and Washington please add applicable sales tax. Other states may be required to add sales tax. Warranty Information: All equipment manufactured by The MARCO Company is covered by warranty to function for the period of 1 year from the date of purchase. Any equipment that is defective due to poor workmanship or is received damaged will be replaced at no charge or the purchase price will be refunded. This warranty does not cover circumstances beyond our control, such as abuse, freight damages, failure to follow proper guidelines in assembly and/or maintaining our equipment or natural disasters. Shipping & Handling: The customer is responsible for all freight charges. The MARCO Company will research and ship the order using the most reasonable method and carrier. The MARCO Company will prepay and add freight charges to the invoice. Our Customer Relations Department will provide freight quotes, track shipments and provide proof of delivery as requested. International shipping is available to most countries. Please provide the United States export forwarder information when placing the order, including the name, address, and phone number. Shipping does not included inside delivery. All customers are responsible for unloading from the carriers tailgate. Customers with special delivery requirements should include instructions at the time of ordering. Equipment Damage: The MARCO Company takes great care in packaging every order to ensure that it arrives in good condition. When the customer signs the delivery receipt, ownership and responsibility for all unreported damages transfer to that customer. Before accepting any shipment from The MARCO Company please inspect every container before signing the delivery receipt. Note any damages or shortages on the delivery receipt. If any damage is discovered, the customer should contact the carrier immediately and request an inspection. Please contact the Customer Relations Department at 1-800-356-2848 for information regarding replacements or credit. Return Policy: A 10% restocking fee is applicable on most orders. The MARCO Company will arrange for credit, exchange or a refund. Please contact our Customer Service Department or your Area Sales Representative to discuss the transaction.
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Copyright © 2008 The Marco Company. All rights reserved. P.O. Box 123439 Fort Worth, TX 76121 Toll Free: 1.800.356.2848 Local: 817.244.8300 Home | Contact | FAQ | Request a Catalog | FMI Virtual Booth Tour |